Operational Department
War Victims Compensation
Coordinates compensation guidance, records, and support services for recognised war victims.
Compensation records
Claims guidance
War victims support
Head of Department
Mr Nceda Moyo Commissioner War Victims
Head of Department
Head of Department
Mr Nceda Moyo
Commissioner War Victims
Department: War Victims Compensation
Departmental Mandate
Coordinates compensation guidance, records, and support services for recognised war victims.
Department Overview
Public Mandate & Service Focus
This department manages compensation administration for recognised war victims, including investigations, assessments, records support, and communication on lawful entitlements.
Its work involves both administrative review and human-centred service support, particularly in cases where claimants require clarity on compensation status, assessment processes, or psychosocial support.
Public Support Areas
Compensation claim guidance
Assessment and records support
Psychosocial and welfare-linked referrals
Service Path
Typical Public Service Journey
- Receive and investigate compensation-related claims and records.
- Support assessment, review, and statutory compensation processing.
- Provide public guidance on procedures, records, and support channels for war victims.
Internal Structure
Key Responsibility Areas
The department organises its work across distinct functional areas to ensure focused service delivery and clear public accountability.
Claims guidance
War victims support
Department Surveys
Feedback and Service Surveys
Use the department-specific survey links below to submit focused feedback.
War Victims Compensation Service Survey
Department-specific feedback survey for War Victims Compensation.
Open SurveyComplete Mandate
Full Function Set
The complete list of statutory and operational functions as prescribed for this department.
Administer the War Victims Act
Provide statutory benefits for War Victims
Investigate any claim for compensation
Administer oaths and take evidence on oaths
Assess the degree of disablement for purposes of compensation
Compile and store databases for War Victims and their dependents
Initiating through the Minister, the composition of the medical board for assessing War Victims
Recommend payment of compensation or refute payment of compensation
Recommend amendment of War Victims Act or review of statutory instruments
Provide counselling and psychosocial support to War Victims
Prepare and manage budget allocation for War Victims support services
Develop policies and procedures for War Victims support
Conduct outreach programmes to inform War Victims about available services
Mr Davet Muzwidzwa
War Collaborators, Ex-Political Prisoners, Detainees, Restrictees, Memorialization and Documentation
Supports memorialisation, documentation, records, and public service administration for war collaborators, ex-political prisoners, detainees, and restrictees.
View Department
Ms Joyce Pikinini
War Veterans and Non-Combatant Cadres
Administers benefits, records, and welfare-facing policy support for war veterans and non-combatant cadres.
View Department
Ms Gladys Moyo
Heroes Dependants Assistance
Supports recognised dependants through assistance guidance, records, and service coordination.
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