Operational Department
War Veterans and Non-Combatant Cadres
Administers benefits, records, and welfare-facing policy support for war veterans and non-combatant cadres.
Head of Department
Ms Joyce Pikinini Director War Veterans and Non-Combatant Cadres
Head of Department
Ms Joyce Pikinini
Director War Veterans and Non-Combatant Cadres
Department: War Veterans and Non-Combatant Cadres
Departmental Mandate
Administers benefits, records, and welfare-facing policy support for war veterans and non-combatant cadres.
Department Overview
Public Mandate & Service Focus
The War Veterans and Non-Combatant Cadres department focuses on the lawful administration of benefits, records, and welfare-facing support for recognised veterans and non-combatant cadres.
It also supports policy review, beneficiary database maintenance, and public communication around current and emerging welfare issues affecting veterans and their families.
Public Support Areas
Service Path
Typical Public Service Journey
- Guide citizens on the relevant statutory framework and qualifying categories.
- Maintain and update beneficiary records and support databases.
- Coordinate communication on available benefits, welfare matters, and policy-linked support.
Internal Structure
Key Responsibility Areas
The department organises its work across distinct functional areas to ensure focused service delivery and clear public accountability.
Veterans records
Welfare policy support
Department Surveys
Feedback and Service Surveys
Use the department-specific survey links below to submit focused feedback.
War Veterans and Non-Combatant Cadres Service Survey
Department-specific feedback survey for War Veterans and Non-Combatant Cadres.
Open SurveyWar Veterans Form
Educational Assistance Benefit
War Veterans Educational Assistance Benefit Form (LWV2)Complete Mandate
Full Function Set
The complete list of statutory and operational functions as prescribed for this department.
Resource Centre
Access circulars, reports, speeches, and official Ministry publications.
Browse ResourcesFAQ
Answers to common service, eligibility, and procedure questions.
Read FAQContact Ministry
Reach head office or your nearest provincial field office.
Get in TouchDepartment services
Access documents and provide feedback directly to this department.