Operational Department

War Veterans and Non-Combatant Cadres

Administers benefits, records, and welfare-facing policy support for war veterans and non-combatant cadres.

Benefits administration Veterans records Welfare policy support
Ms Joyce Pikinini

Head of Department

Ms Joyce Pikinini Director War Veterans and Non-Combatant Cadres
Ms Joyce Pikinini
Head of Department

Head of Department

Ms Joyce Pikinini

Director War Veterans and Non-Combatant Cadres

Department: War Veterans and Non-Combatant Cadres

Departmental Mandate

Administers benefits, records, and welfare-facing policy support for war veterans and non-combatant cadres.

Department Overview

Public Mandate & Service Focus

The War Veterans and Non-Combatant Cadres department focuses on the lawful administration of benefits, records, and welfare-facing support for recognised veterans and non-combatant cadres.

It also supports policy review, beneficiary database maintenance, and public communication around current and emerging welfare issues affecting veterans and their families.

Public Support Areas

Veterans benefits guidance Non-combatant cadre records support Welfare and policy information for qualifying beneficiaries

Service Path

Typical Public Service Journey

  1. Guide citizens on the relevant statutory framework and qualifying categories.
  2. Maintain and update beneficiary records and support databases.
  3. Coordinate communication on available benefits, welfare matters, and policy-linked support.

Internal Structure

Key Responsibility Areas

The department organises its work across distinct functional areas to ensure focused service delivery and clear public accountability.

Benefits administration

Veterans records

Welfare policy support

Department Surveys

Feedback and Service Surveys

Use the department-specific survey links below to submit focused feedback.

Survey

War Veterans and Non-Combatant Cadres Service Survey

Department-specific feedback survey for War Veterans and Non-Combatant Cadres.

Open Survey

Complete Mandate

Full Function Set

The complete list of statutory and operational functions as prescribed for this department.

Administer the veterans of the Liberation Struggle Act
Provide statutory benefits to War Veterans and Non-Combatant Cadres
Regularly update and maintain the database for War Veterans, Non-Combatant Cadres, and their dependents
Develop and implement policies to address current and emerging issues affecting the welfare of War Veterans and Non-Combatant Cadres
Mobilize resources to support the welfare of War Veterans and Non-Combatant Cadres

Resource Centre

Access circulars, reports, speeches, and official Ministry publications.

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FAQ

Answers to common service, eligibility, and procedure questions.

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Contact Ministry

Reach head office or your nearest provincial field office.

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Department services

Access documents and provide feedback directly to this department.

Department resourcesComplete department survey