Supporting Department

Records and Registry

The Records and Registry unit manages ministry records, registry workflows, document filing, retrieval, mail dispatch, retention, and secure access to official information.

Records Management Registry Services Retention and Archives

Head of Department

Records and Registry Officer

Head, Records and Registry

The Records and Registry lead coordinates official records management, registry services, document movement, retention, and retrieval across the Ministry.

Department: Records and Registry

Directorate Oversight

Chief Director, Administration and Human Capital Development

This directorate grouping shows the Chief Director and the subordinate directorates managed under this reporting line.

Chief Director

Major General (Rtd.) E. Dzihwema

Provides chief directorate oversight for administration, human capital development, and corporate support services.

Director Human Resources Mr Thomas Pasipamire

Director Finance and Administration Mr Joel Matsvai

Director ICT Mr Andrew Daka

Deputy Director Strategic Policy Planning Mr Trymore Nhundu

Deputy Director Internal Audit Mr Martin Mutimbanyoka

Deputy Director Procurement Management Unit Mr Tinarwo Tizirai

Head, Records and Information Mrs Beatrice Chiyangwa Records and Registry

Deputy Director Communication and Advocacy Mr Garikayi Chipfunde

Director War Collaborators, Ex-Political Prisoners, Detainees and Restrictees, Memorialisation and Documentation Mr Davet Muzwidzwa War Collaborators, Ex-Political Prisoners, Detainees, Restrictees, Memorialization and Documentation

Director War Veterans and Non-Combatant Cadres Ms Joyce Pikinini War Veterans and Non-Combatant Cadres

Commissioner War Victims Mr Nceda Moyo War Victims Compensation

Commissioner Heroes Dependants Assistance Ms Gladys Moyo Heroes Dependants Assistance

Head Inter-Ministerial Investigations Taskforce (IMIT) Lt Col Ezekiel Shumba Inter Ministerial Investigations Taskforce

Internal Structure

Department Sub-Units

The department organises its work across focused sub-units, each with a defined mandate to ensure effective and accountable service delivery.

Sub-Unit 01

Records Management

Maintains the ministry filing plan, records inventories, file movement controls, and retrieval processes for accountable administration.

Create and maintain the Ministry records filing plan
Create, file, track, retrieve, and update official records
Maintain records inventories for departments and units
Support secure access to official files and records

Sub-Unit 02

Registry Services

Coordinates incoming and outgoing correspondence, document registration, dispatch, and registry counter support.

Receive, register, and route incoming mail
Dispatch outgoing correspondence and official documents
Maintain document movement registers
Support registry enquiries and file-location requests

Sub-Unit 03

Retention and Archives

Coordinates records storage, disposal schedules, inactive records transfer, and liaison with archival requirements.

Manage storage and disposal of records in line with approved procedures
Transfer inactive records to the National Archives where applicable
Support digitisation readiness and records preservation
Promote compliance with public-sector records management standards

Complete Mandate

Full Function Set

The complete list of official functions as prescribed for this department.

Create records filing plans for the Ministry

Create records inventories for departments and units

Create, file, track, retrieve, and update records

Receive incoming mail and dispatch outgoing mail

Maintain document movement registers and file tracking controls

Manage storage and disposal of records

Transfer inactive records to the National Archives where applicable

Support secure access to official files and records

Provide registry support services during meetings and official processes

Support records digitisation readiness and preservation initiatives

Contact Ministry

Reach the head office or nearest provincial office.

Department services

Access documents and provide feedback directly to this department.

Department resources Complete department survey