Operational Department

Heroes Dependants Assistance

Supports recognised dependants through assistance guidance, records, and service coordination.

Dependants assistance Education support Recognition records
Ms Gladys Moyo

Head of Department

Ms Gladys Moyo Commissioner Heroes Dependents Assistance
Ms Gladys Moyo
Head of Department

Head of Department

Ms Gladys Moyo

Commissioner Heroes Dependents Assistance

Department: Heroes Dependants Assistance

Departmental Mandate

Supports recognised dependants through assistance guidance, records, and service coordination.

Department Overview

Public Mandate & Service Focus

The Heroes Dependants Assistance department administers support services for eligible dependants of national heroes, including registration, welfare coordination, and statutory assistance processes.

It also supports public awareness, board resolutions, health and wellness programming, and the ministry's duty to recognise and honour hero families through lawful service delivery.

Public Support Areas

Registration support for heroes dependants Welfare and statutory assistance guidance Public information on approved support pathways

Service Path

Typical Public Service Journey

  1. Register and maintain records for heroes dependants.
  2. Coordinate statutory benefits and approved assistance channels.
  3. Support awareness, welfare programming, and hero family resolutions.

Internal Structure

Key Responsibility Areas

The department organises its work across distinct functional areas to ensure focused service delivery and clear public accountability.

Dependants assistance

Education support

Recognition records

Department Surveys

Feedback and Service Surveys

Use the department-specific survey links below to submit focused feedback.

Survey

Heroes Dependants Assistance Service Survey

Department-specific feedback survey for Heroes Dependants Assistance.

Open Survey

Complete Mandate

Full Function Set

The complete list of statutory and operational functions as prescribed for this department.

Administer the National Heroes Act
Register all Heroes'dependents
Create and maintain a comprehensive database of Heroes'Dependents
Administer statutory benefits to Heroes'Dependents
Provide support services to the Heroes'Dependents Board
Conduct stakeholder consultations and awareness programs
Conduct clients'needs assessment
Formulate and implement current and emerging issues that affect the welfare of Heroes dependents
Participate in the burials of National Heroes
Implement Heroes Dependents resolutions
Carry out health and wellness program for Heroes Dependents

Resource Centre

Access circulars, reports, speeches, and official Ministry publications.

Browse Resources

FAQ

Answers to common service, eligibility, and procedure questions.

Read FAQ

Contact Ministry

Reach head office or your nearest provincial field office.

Get in Touch

Department services

Access documents and provide feedback directly to this department.

Department resourcesComplete department survey